Refund Policy
You can always contact us for any refund or return question via the contact us page at the bottom of the website.
Returns Eligibility
We have a 30-day return policy, which means you have 30 days after receiving your item to mail it back to us at your own expense.
To be eligible for a return, your item must be in the same condition that you received it, undisplayed or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
- Sale items are final sale only and are not eligible for returns.
Returning an Item
To start a return, you can contact us via the contact us page at the bottom of the website. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
- Items returned after the 30-day return in new condition will be be subject to a 25% restocking fee.
- Items returned damaged, used, or materially different, will not receive a refund.
Refunding a Returned Item
Once we receive and inspect your return, you will be automatically refunded to your original payment method. If there was an issue with your return, we will contact you.
Please remember it can take some time for your bank or credit card company to process and post the refund too.
- Shipping costs are non-refundable.
ORDERS PLACED AFTER FEBRUARY 1, 2025: Packages returned to us as "Undeliverable" will be charge a 10% restocking fee.
Damages and issues
All damages must be reported by email within 7 days of receiving your order - no exceptions.
Email us pictures of the damage, shipping box, packaging, and shipping label. This will assist us with our carrier claim.
Please allow 5-7 business days for us to process and star the replacement/refund.
Gift Card Refund Policy
Unfortunately, we cannot provide refunds for gift cards.
Be sure that you double check the value of the card before checking out.
Pre-Orders
- Pre-order items must be cancelled within 30 days of ordering to receive a full refund.
- Orders or items cancelled after 30 days will be issued in the form of merchandise credit.
- Duplicate orders to the same address will be canceled automatically. Please contact us if you wish to place a second order.