Shipping Rates

Domestic Shipping

Economy: Free

FREE Economy shipping for all Continental US States.

  • No Order Limits
  • Transit Times: 5-8 Business Days

Expedited: $19

$19 Expedited shipping for all Continental US States.

  • Orders under $99.99
  • Transit Times: 3-4 Business Days

Expedited: $35

$35 Expedited shipping for all Continental US States.

  • Orders $100 and up
  • Transit Times: 3-4 Business Days

Alaska, Hawaii & US Protectorates

Standard: $15

$15 Standard Shipping for all US Territories and Military Bases

  • Orders under $99.99
  • Transit Times: 5-8 Business Days

Standard: $25

$25 Standard Shipping for all US Territories and Military Bases

  • Orders $100 to $199.99
  • Transit Times: 5-8 Business Days

Standard: $39

$39 Standard Shipping for all US Territories and Military Bases

  • Orders $200 and up
  • Transit Times: 5-8 Business Days

Shipping to Canada

Economy International: $25

$25 Economy Shipping for all Canadian Provences.

  • Orders under $99
  • Transit Times: 6-10 Business Days

Economy International: $35

$35 Economy Shipping for all Canadian Provences.

  • Orders $100 to $199.99
  • Transit Times: 6-10 Business Days

Economy International: $45

$45 Economy Shipping for all Canadian Provences.

  • Orders $200 to $299.99
  • Transit Times: 6-10 Business Days

Economy International: $55

$55 Economy Shipping for all Canadian Provences.

  • Orders $300 and up
  • Transit Times: 6-10 Business Days

Other Shipping Details

Handling Time

We ship all items Monday through Friday (excluding US Holidays)

Items that are in-stock process within 48 hours of the order placement.

Tracking

While most items ship from our warehouse in San Jose, we do utilize 3rd party warehouses to help store our product, especially during peak seasons. Because of this, your order may ship out in separate packages. Tracking will be provided for each package. Please reach out if you have any questions about your shipment.

Pre-Orders

Pre-orders will ship when they arrive to the Sparkle Castle warehouse in San Jose.

In the case where a customer has purchased both in-stock and pre-ordered product, we will ship out what's in-stock, and ship the rest of the order when it arrives. Pre-Orders ship within a 48-hour timeframe of being received from the Brand.

Frequently Asked Questions

Yes! We offer free economy shipping to the 48 Continental US States, no order minimum. Alaska and Hawaii rates are in the published tables.

No! One of the benefits of pre-orders is that you will get your item before any other customers. We will not sell products until all our pre-orders have been fulfilled.

Yes! We will ship each item out as it arrives to us from the Brand. We only consolidate shipments if items arrive together.

Our published rates and transit times are above, however, most Continental US shipments arrive within one week. California transit time is typically 1-3 business days.

Items ship in an cardboard shipping box in addition to paper packaging that is added on all 6 sides to protect your piece from damage.

This can happen for a number of reasons. Sometimes the carrier simply forgot to pull that last box off the truck during a stop. Because of this, we require a minimum of 2 days from the delivered ship date to open a case.

We have had the best success with UPS and USPS for delivery, so we use these two carriers exclusively. However, we can use FedEx for a $5.00 convenience fee upon request.

Contact us and we can quote next or two-day service on demand. This service is only available if we have stock locally in our San Jose, CA warehouse.

We do! Canada rates are published, and we can quote rates to most other countries. Contact us for a quote.